Join Our Team

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and the National Center for Assisted Living (AHCA/NCAL) represents the long term care community to the nation at large – to government, business leaders, and the general public. AHCA/NCAL is a non-profit federation of affiliated state health organizations, together representing more than 14,000 assisted living, nursing facility, developmentally-disabled and subacute care providers that care for more than 5 million elderly and individuals with disabilities each year. 

AHCA/NCAL offers a competitive compensation and benefits package including medical, life, disability and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

AHCA/NCAL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.​


 Our Mission

Improving Lives by Delivering Solutions for Quality Care

 Our Core Values

We act with compassion and understanding.
We set goals and measure outcomes.
We seek opportunities to improve.

 Diversity, Equity and Inclusion

We are ALL Part of the Solution

​By delivering solutions for quality care, AHCA/NCAL seeks to improve the lives of all those connected with our member centers. We celebrate that those lives are not all the same. We are a stronger association and profession when a diverse group of voices contribute. This value is reflected in our actions and decisions. We continually strive to promote inclusion and equity for all those connected with AHCA/NCAL and the long term and post-acute care profession. 
This includes, but is not limited to, people of diverse:
  • Race
  • Nationality
  • Ethnicity
  • Gender Identity 
  • Age
  • Religion
  • Ability
  • Education
  • Learning Style
  • Sexual Orientation, and
  • Professional Attainment


Diversity is the presence of a variety of people representing unique groups, backgrounds, identities, thoughts and beliefs. It represents each individual’s unique make up and distinctiveness.

Equity promotes a sense of fairness and equal opportunity for all, allowing everyone the chance to develop, contribute and succeed.

Inclusion is the act or state of including or of being included within a group or structure. Inclusive organizations make it a priority to ensure all people feel welcome and appreciated for who they are and for what they can distinctively offer. (PPAI definition)

​Administrative Assistant – Quality, Regulatory & Clinical

​AHCA/NCAL is seeking an Administrative Assistant to improve lives by delivering solutions for quality care. This role will provide Executive Administrative support to the Quality, Regulatory & Clinical team.

Qualifications & Skills:
Bachelor’s degree strongly preferred but not required in lieu of experience. Outstanding computer skills. One to three years of office experience required.

Duties & Responsibilities:

  • Primary contact for members seeking assistance with regulatory & clinical needs.
  • Backup inbox coverage for Quality Initiative, Quality Awards, COVID mailboxes.
  • Organize team meetings, including seeking agenda items, preparing, and distributing agenda and materials and taking meeting notes.
  • Assist in planning upcoming events, activities, and conference calls, etc.  
  • Attend other staff/member conference calls upon request and prepare and disseminate agenda and/or minutes to attendees.
  • Attend Convention, Quality Summit and other meetings as requested and provide support.
  • Some travel required to attend meetings and conferences where needed.
  • Other duties as assigned.

​Clinical Care Manager – Provider Networks

​AHCA/NCAL is seeking 2 Clinical Care Managers to improve lives by delivering solutions for quality care by provide clinical consulting and support services to AHCA/NCAL Solutions contracted networks.

Qualifications & Skills:
Bachelor’s degree required. Clinical training, registered nurse with MDS, survey management, and/or teaching experience preferred. Minimum five years’ work experience in healthcare setting, post-acute/long term care preferred. Experience in an association or other membership organization preferred. The first position requires 10-25% travel within Ohio. The second position requires 10-25% travel within Iowa.
Duties & Responsibilities:

  • Identify, define, and participate in quality improvement initiatives that improve quality outcomes and provider performance in value-based managed care contracts.
  • Provide network members with the information, tools, and resources to comply with network quality program and quality contracts.
  • Assist network member providers in implementing care protocols and meeting quality goals.
  • Provide in-person training and educational sessions.
  • Identify, develop, and participate in measuring adherence to quality program requirements development by individual networks, which may include clinical protocols, quality measurement, or other requirements.
  • Develop strategies, initiatives, and projects to improve how care is delivered and measured.
  • Provide guidance to network facility staff to administer high caliber patient care on a consistent basis.
  • Staff network quality committees, providing clinical leadership, expert knowledge, analysis, and support to facilitate achievement of committee goals.
  • Present to state and/or national conferences and conventions in areas of expertise.
  • Other special projects and duties as assigned.


​Director of Quality Improvement – NCAL

​AHCA/NCAL is seeking a Director of Quality Improvement to improve lives by delivering solutions for quality care by developing and leading quality programs and initiatives for assisted living. The position communicates the value of AHCA/NCAL programs and participation to members and stakeholders.

Qualifications & Skills:
Undergraduate degree in related field required. Minimum of 3-5 years’ experience in quality improvement in long term care required. Previous experience in management, health care administration, nursing, health policy, public health, assisted living operations or health-related discipline with statistics and survey coursework a plus. Long term care experience preferred.

Duties & Responsibilities:

  • Develops a variety of tools, resources, and programs, to consistently improve the quality of care and services delivered to assisted living residents nationwide.
  • Assists the Quality Award Department to increase assisted living participation in programs. Works with LTC Trend Tracker Team as lead for data collection in assisted living.
  • Identifies and develops performance measures to demonstrate quality in assisted living.
  • Leads innovative quality improvement initiatives in assisted living.
  • Routinely provides presentations and other communications to the membership, national organizations, and policy officials on assisted living quality.
  • Facilitates and manages program partnerships with a wide variety of other national organizations (e.g., AMDA, American Assisted Living Nurses Association) including but not limited to providing comments on materials, position papers, etc.
  • Develops strong working relationships with assisted living corporation executives responsible for assisted living quality development.
  • Some travel required.
  • Other duties as assigned

​Manager, Conference & Exhibits – Events & Education

​AHCA/NCAL is seeking a Manager of Conference & Exhibits to manage planning and provide support for AHCA/NCAL meetings, events, conferences, and convention.

Qualifications & Skills:
Bachelor’s degree required. 4-6 years hotel or convention/meetings work experience.

Duties & Responsibilities:

  • Prepare RFPs for Spring CEO conference which usually books five years out; prepares comparison analysis to determine and recommend future conference locations. Negotiate final hotel contract.
  • Negotiates with select vendors, acts as primary contact with hotels and vendors on all arrangements (inclusive of audio visual, DMC, catering, convention services, VIP/staff room reservations, shipping, etc.).
  • Responsible for the development and management of the conference budget.
  • Plans logistics for nine predetermined governance and committee meetings from site selection to implementation.
  • Manage expo logistics for all exhibit personnel and serves as liaison with expo services vendors.
  • Some travel required.
  • Other duties as assigned


​Social Media Manager – Public Affairs

​AHCA/NCAL is seeking a Social Media Manager to improve lives by delivering solutions for quality care. This role will be responsible for developing compelling social media and digital content that helps advance AHCA/NCAL’s brand, mission, and strategic initiatives. This role will focus on ways to enhance AHCA/NCAL’s digital footprint and engagement with its member providers, state affiliates, policymakers, and key influencers.

Qualifications & Skills:
Bachelor’s degree in public relations, communications, marketing or related discipline, or equivalent education and experience required.
A minimum of three (3) years of social media experience required, preferably with a public relations agency, trade association, nonprofit, political office, or in health care. 

Duties & Responsibilities:

  • Develop social media strategies for multiple AHCA/NCAL accounts. This includes writing, editing, and publishing compelling social media content.
  • Administer and manage the association’s social media management software Falcon.
  • Manage the social media schedule, production, and reporting.
  • Monitor priority topics/conversations/influencers on social, curate engagement opportunities, engage directly and/or work with organizational partners to engage.
  • Establish, document, and share best practices, relevant social media news/changes, and provide other relevant education to colleagues and members.
  • Manage templated social media visuals using Canva or partner with in-house design team for custom artwork.
  • When applicable, manage the relationship and guide the work effort with our PR agency/consultants.
  • Serve as liaison to other departments, workgroups, and committees within AHCA/NCAL to ensure that specific events, issues, programs, and constituencies are well represented in digital communication materials.
  • Support state affiliates and provider members with social media toolkits and best practices.
  • Enhance the AHCA/NCAL website by assisting with editing, reporting, and strategizing.
  • Other duties as assigned.
  • Some travel required.