Resources for LTC Organizations

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Discover resources to improve your LTC organization's overall workforce efforts and ensure staff stability. Click on a section below to view available resources.

 Recruit & Retain

AHCA Education: Interested in an Apprenticeship Partnership?

AHCA/NCAL is partnering with Equus Workforce Solutions to offer long term care apprenticeship programs. The goal is to get more people engaged in the long term care profession as it battles a workforce crisis. The AHCA/NCAL and Equus collaboration will help to support the development and expansion of Registered Apprenticeship Programs (RAPs) that can potentially impact our long term care provider members and those they serve in the future.  ​

How to Prepare your Facility for Surge

This course was designed to meet the critical staff shortages occurring as a result of COVID-19. You will need to register and create an account using your name and e-mail. Once you have created your account, you may complete the course on your own time, stopping as needed, and then rejoining the class wherever you left off. Completion of this training is intended to prepare you to develop, manage and maintain a surge plan. ​

Workforce Toolkit

This toolkit will help state affiliates and member provider organizations work with their local community – legislators, WIBs, educators, potential employees, and the media – to increase the scope and capacity of the long term care workforce by making a positive impression, communicating ideas and information, educating individuals, and correcting misconceptions.

Webinar: ​Pioneering Solutions to the Workforce Crisis​

AHCA/NCAL offers an instructional webinar titled “Pioneering Solutions to the Workforce Crisis.”  This 45-minute webinar developed in collaboration with PHI delivers practical action steps and strategies assisted living and nursing facilities of all shapes and sizes can take to improve their employee and retention efforts. The webinar also covers ways to improve the hiring process and explains supportive supervision and coaching methods that positively impact employee retention.  ​

How to Recruit Staff

Find a quick list of ideas from Workforce Committee members on ways to recruit new employees, such as advertising, on-the-job training, support and connection to the broader community.

AHCA/NCAL Insurance Solutions

AHCA/NCAL Insurance Solutions offers a variety of employee health insurance programs to meet your business needs, including a new minimum essential coverage plan (MEC) that provides the most commonly-utilized health benefits employees want with copays they can afford.

LTC Career Center

Seeking high-quality, professional individuals to be a part of your team? Expand your exposure through the LTC Career Center. Post jobs online quickly and easily, manage applications, search resumes and set up alerts.

ConnectToCareJobs is a free, national website that provides an easy way for employers to connect with individuals looking for jobs. The tool uses a matching algorithm to pair licensed and/or trained workers with healthcare facilities that are in need of their specific skills.

PHI Coaching Supervision®​

This training helps supervisors empower employees to solve work-related problems and participate in decisions that impact their daily work. PHI Coaching Supervision® leads to increased staff satisfaction and retention and improved quality of care. ​


Guiding Principles of Leadership

Part of NCAL's Guiding Principles, the objective of this document is to identify the core traits an individual should possess to be successful as a leader within their specific assisted living community. It is our belief that a leader regularly models the traits and capacities listed within this document to all staff and customers of the organization.


AHCA/NCAL National Quality Award Program

The Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The application process encourages staff to come together as a team to collectively create a culture that motivates employees.

AHCA Awards Program

Through the Volunteer of the Year (VOY), ID/DD Hero of the Year, Not for Profit Program of the Year and Not for Profit Trustee awards, AHCA honors individuals who are dedicated to improving the quality of lives of residents and their surrounding communities.

NCAL Awards Program

The NCAL Awards Program recognizes assisted living employees from around the country who demonstrate exemplary work within the profession in four categories: NCAL Administrator of the Year, NCAL Assisted Living Nurse of the Year, Noble Caregiver in Assisted Living Award and the National Assisted Living Week Programming Award.


Payroll Based Journal (PBJ) Mandatory Reporting

The Affordable Care Act requires CMS to collect electronic staffing data from nursing centers. CMS developed the Payroll-Based Journal (PBJ) to collect this data. This AHCA webpage offers the latest CMS data and additional resources, including business vendors that offer services. was created by the U.S. Department of Labor to provide information about the responsibilities of job creators toward their workers and answer common questions. This compliance assistance tool covers various topics and labor laws enforced by Federal agencies, including OSHA and FLSA.

Office for Civil Rights

The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) enforces federal civil rights laws, conscience and religious freedom laws, the Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security, and Breach Notification Rules, and the Patient Safety Act and Rule. Find resources and guidance on their website.

National Labor Relations Board

The National Labor Relations Board is an independent federal agency that protects the rights of private sector employees to join together, with or without a union, to improve their wages and working conditions. Review their website to understand the rights of your employees.


How to Be a Nurse Assistant

AHCA's How to Be a Nurse Assistant prepares students to pass the certification exam and enter the workforce as the most highly-qualified CNAs in the field. The curriculum allows your students to choose the format that works best for them by offering a range of print, online, and media resources. 
How to Be a Nurse Assistant curriculum is also available as a hybrid program, offering your students flexibility, quality, and convenience through a blend of online coursework and in-person clinical and skills training.

Building Prevention into Every Day Practice​

The Association’s Clinical Practice Committee designed a framework series that outlines guiding elements such as individualized care approaches, effective transitions of care, QAPI concepts, safety, risk management, team-based care, and diagnostic quality.  Care providers that use these resources can more effectively apply knowledge through organizational approaches and clinical care that leads to optimal patient outcomes and quality of life. 

Life Safety: Fire and Smoke Door Inspection Training

This PowerPoint presentation will provide the necessary information to inspect doors for safety. Take the quiz to demonstrate competency in this area.​

Infection Prevention Control Specialist (IPCO) Training

This AHCA/NCAL course provides specialized training for healthcare professionals who seek to serve as Infection Preventionists--a training requirement as part of the CMS Requirements of Participation for Long Term Care Facilities. Individuals are specially trained to effectively implement and manage an Infection Prevention and Control Program at their skilled nursing center or assisted living community.

Requirements of Participation e-Competencies ​

AHCA’s Requirements of Participation eCompetencies® is designed specifically to help skilled nursing facilities comply with F-Tag 726 under CMS’ Requirements of Participation (ROP) using a comprehensive competency tool that is interdisciplinary and relevant to all nursing home staff. The program offers an extensive library of evidence-based skills checklists that allow evaluators to assess and document staff skills in real time. Videos are included to aid in skill progression and remediation. ​

Creating Inclusive Communities for LGBTQI and HIV+ Older Adults Training

Gain the background and skills needed to create an inclusive environment in your facility with training designed to improve your staff's LGBTQI cultural competency.

 Stats & Data

LTC Trend Tracker​​

See how your staff turnover and retention compares to your long term care peers through AHCA/NCAL's exclusive member benefit, LTC Trend Tracker.

Cost of Turnover Calculator

The AHCA/NCAL Cost of Turnover Calculator offers providers a method to calculate a facility’s expenses associated with turnover and to determine savings based on targeted improvement (member login credentials required).

Nursing Home Salary & Benefits Report

The national study covers skilled nursing and long-term care facilities. Salary and benefits of executive staff, nursing, therapy, aides, dietary, activities, social services, maintenance and administrative staff are reported.

Assisted Living Salary & Benefits Report

The Assisted Living/Personal Care Facilities Report is recognized as the standard for reliable and comprehensive compensation data for ALFs/PCFs. Compare marketplace data on 40+ jobs by unit-size, revenue size, profit type, state, and county. The results include salary increases, turnover rates, shift differentials, benefits granted, and more.