Engaging Community Partners to Support Disaster Recovery

Emergency Preparedness
 

​Natural disasters, such as hurricanes, can have devastating impacts on communities, especially for vulnerable populations such as the elderly. Long term care (LTC) organizations play a critical role in managing the health and safety of these populations during and after such events. However, the recovery process is complex and difficult to tackle alone. By actively engaging with various stakeholders, LTC organizations can significantly enhance healthcare recovery efforts.  

In the aftermath of a natural disaster, LTC organizations often face challenges such as structural damage, displacement of residents, staff shortages, and disrupted access to critical resources like medications and medical equipment. Engaging community partners is a crucial component of navigating the complex recovery process. Such partnerships help to address resource gaps, coordinate care, and ensure that recovery efforts are integrated with broader community needs. 

Key community partners include local health departments, emergency management agencies, non-profit organizations, local businesses, faith-based organizations, community-based organizations, and hospitals. Together, they can create a network of support that enhances the continuity of care and overall resilience. A closer look at the role of each of these groups in disaster relief includes: 

  • Local Health Departments: 
    Local health departments provide crucial guidance, resources, and access to medical supplies. During disaster recovery, they help coordinate efforts to prevent outbreaks of infectious diseases, ensure the safe disposal of medical waste, and facilitate vaccination campaigns if needed. 
  • Emergency Management Agencies (EMAs):
    EMAs provide logistical support, coordinate evacuations, and manage temporary shelters. They can assist with resources like generators, emergency transportation, and shelter supplies. Organizations should work closely with EMAs before a natural disaster strikes to ensure their emergency response plans are integrated with the community disaster management strategy. 
  • Non-Profit Organizations and Volunteer Groups:
    Non-profits and volunteer groups, such as the American Red Cross, offer manpower, financial aid, and essential supplies. They can assist in securing food, water, hygiene kits, and other necessary items for residents. Additionally, volunteer medical professionals, like the Medical Reserve Corps, may be mobilized to provide temporary support to facilities facing staff shortages. 
  • Key Suppliers and Vendors:
    Suppliers and vendors, especially pharmacies, grocery stores, and transportation companies, can be valuable partners in recovery efforts. Establishing relationships and partnerships can expedite access to key resources for residents and staff in the aftermath of a disaster, especially when traditional delivery methods are compromised. Transportation companies may also provide emergency transport for staff or residents when roads are impassable, or traditional services are unavailable. 
  • Faith-Based Organizations and Local Community Groups: 
    Faith-based organizations and local community groups are often among the first to mobilize after a disaster, offering shelter, meals, and community support. They play an important role in addressing social and emotional needs, providing a sense of connection and normalcy for residents. Organizations can partner with these groups to establish temporary shelters or offer spiritual support to residents and staff. 
  • Community-Based Organizations:
    Community-based organizations may provide mental health support, which is crucial during the aftermath of a disaster. Residents and staff may experience heightened stress, anxiety, and trauma. Non-profits with counseling and mental health expertise can help organizations address these needs, contributing to a more holistic recovery process. 
  • Hospitals and Medical Providers:
    Hospitals and medical providers are essential partners. A key opportunity for cultivating these relationships is through participation in regional Healthcare Coalitions (HCCs). These coalitions work to prepare healthcare organizations to respond to emergencies and disasters and increase local and regional resilience. The HCC structure typically brings together diverse healthcare organizations to coordinate efforts before, during, and after emergencies. HCCs collaborate with stakeholders to ensure the community has the necessary medical equipment and supplies, real-time information, communication systems, and trained personnel to respond effectively. This collaborative approach enhances coordination in patient care and helps manage the flow of patients between hospitals and LTC organizations, preventing healthcare systems from being overwhelmed. 
Natural disasters pose serious challenges to long term care organizations, but engaging community partners can transform the recovery process into a coordinated, efficient effort that better serves residents and staff. Proactive engagement with community partners improves immediate recovery efforts and strengthens an organization’s overall disaster preparedness. Such partnerships create a robust network of support, enabling facilities to enhance their resilience and navigate the complexities of recovery. Ultimately, this ensures the vulnerable populations they serve receive the care and resources they need to recover after a natural disaster.